Returns & Exchanges
At Sha Posh Textile, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your fashion items, our flexible 14-day return and exchange policy is designed to provide a seamless resolution.
Initiate Your Request
Contact our customer support team via email or our online portal within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Ensure the items are in their original, unworn condition with all Sha Posh tags attached and include the original invoice in the package.
Ship the Items
Affix the provided return label to your package and drop it off at any authorized courier location to be sent back to our central quality control warehouse.
Quality Audit & Refund
Once our team inspects the returned garments for quality compliance, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing