Returns & Exchanges

At Sha Posh Textile, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your fashion items, our flexible 14-day return and exchange policy is designed to provide a seamless resolution.

1

Initiate Your Request

Contact our customer support team via email or our online portal within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Ensure the items are in their original, unworn condition with all Sha Posh tags attached and include the original invoice in the package.

3

Ship the Items

Affix the provided return label to your package and drop it off at any authorized courier location to be sent back to our central quality control warehouse.

4

Quality Audit & Refund

Once our team inspects the returned garments for quality compliance, we will process your refund or exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing